Literacies and Communication for Healthcare

Introduction to Health Literacy of Children and Adolescents

The purpose of the paper is to focus on the ineffective communication and the health literacies which have been experienced in the given scenario. The common relationship identified between limited health literacy and to provide poor health is due to poor communication quality. Health literacy is referred to as the person’s ability as to how one can enact with the given set of health information (McElhinney, 2019). As detailed, there has been growing evidence that can identify how individuals are likely to acquire adequate health literacy skills in order to overcome the problem of health information. It is important to face difficulty due to inadequate medical instructions and finding inappropriate reasons for the infrequently use of health care services and to experience higher poor health. It is important to link with health literacy and have communication in simple plain language, along with patient-friendly education materials and additional educational aids for healthcare professionals (Truman, 2020).

Analyze the Ineffective Communication in The Chosen Scenario

As identified in the given case, while taking care of the elderly female patient (aged 86 years old) was feeling disoriented and also confused, and as a student nurse (SN) trying to facilitate care to the patient, got panicked and even couldn’t use her skills. The patient was handed over during the end of the shift and the patient was unable to find her bed and when approached by the SN, she lost control and started to cry. As she experience a falling memory and asked to seek assistance from the regular nurse who helps her all day. At that moment, upon the arrival of the daughter who only noticed the mother was crying and screamed at the student nurse, clearly lacks the ineffective communication and inadequate use of the literacy health skills (Sterponi, 2017).

In this case, the first approach should have been by the student nurse to understand the patient background and identify medical history. During the time of the handover, it was important to take all the notes from the previous RN that could have guided the case, dosages, and even helped her in making familiar with the past history of confusion and how to deal with it (Zimmerman, 2019). The student nurse should have used her skill of firstly making the patient find her room and lie down on the bed and as she cried, instead of being there standing on the vicinity creating disturbances for the co-workers and the patients, should have taken to the room. Upon the arrival of the daughter who screamed upon seeing her mother, the first action would have been to pacify her and detail the entire episode calmly. It is important to understand the patient and the family background, before the nurse’s steps in to intervene (McElhinney, 2019). The proper care comes with effective communication and using improved interpersonal skills and also how to handle the literacy skills with perfection.

The use of the literacy skills like of the cognitive and social skills could have further helped in the key motivation and importing the ability of the individuals that could ensure to gain access to useful information that could provide better care and maintain good health. It is also related to the literacy point of view, to improve the overall knowledge, personal skills, and to attain the confidence which can allow achieving the better patient improved lifestyles and living conditions. The other literacy skills which can be used are comprehending, analyzing, and how to apply health information that can involve in taking effective decisions for better decisions (Lloyd, 2017). The skills set involves the (1) basic ideas around the literacy, involving the skills for reading and writing and to enjoy everyday situations (2) to improve the communicative/interactive literacy, and improve the advanced skills allowing everyday activities, extracting and to further source from the new information (3) to improve the advanced skills identified with using the life events and situations (Hutchinson, 2018).

Discussion of The Concepts of Care and The Application of Strategies, Skills, and Approaches to The Chosen Scenario

Health communication is one of the most important interpersonal communications that actively involves how to use the best of the skills, knowledge, and attitude to improve the health condition of the patient. The healthcare skills which can be used can be related to the issues identified such as the patient response, understanding the health behaviors, outcomes, and how to improve the overall health. For example, if the patient is feeling disoriented and even confused, the first action should be to call the regular attending nurse and also empathize with the patient, such as holding her hand and also improving the conditions, by making her revive and improving overall environment rather than to panic and leave the situation (Bivens, 2016). The other skills that would be applied are health-related issues and how to actively involve critically related to the process and derive better health behaviors along with the improved health outcomes. It is important to improve the skills and also work inline with health literacy (HL). Health communication and to have adequate literacy can improve nurse care and approaches (Choudhry, 2019). Such as communication/interaction to be used with the patients, taking notes and coordinating with the multi-disciplinary teams, and then advanced to improve the overall health of the individuals along with the conditions and the social environments. From the health-related literacies, it is important to improve the overall ability and motivation and also to actively find solutions to the problems, that could benefit both the personal and public health problems (Brown,2016). It is also important for the nurses, to attain the skills needed to be to achieve in fulfilling the gaps. The health communication can also follow the process that could be underline to the gaps and also to achieve better power goals. The literacy levels help to attain the knowledge, personal skills, and further to achieve the overall confidence which can help to improve the condition and attain better lifestyles (Kenny, 2016).

The health literacy in the case would have been to use the skills in understanding and further to apply the information about health issues that could create a substantial impact on health behaviors along with attaining positive health outcomes. These skills have recently been conceptualized as health literacy (HL). Some of the health decisions based on the patient would have required to intervene and to use the comprehensible health information which would be accessible and appropriate in regards to the cultural and social backgrounds of individuals (Bröder,2019)

Reflection on The Learning of Health Literacy for Optimal Patient Outcomes

In my opinion, health literacy is all about the how much an individual is educated and can know the variety of skills that would go beyond the reading and writing, and it also how to attain overall numeracy, listening and further to access the ways to speak and relating to the cultural and conceptual knowledge As per the health literacy it is important to measure the outcome and to devise a plan that could result in the reading and relating with the set health-related identification. For, example f the person is gasping for the breath, the first action would be to give the oxygen access and then further to improve the health, to give medicines, and call physicians (Kenny 2019). The literacy is to note the behavior, adaptability, and reading the signs. Some of the literacy tools, which the nurses can rely upon are the REALM, the TOFHLA, and it is important to further use the health knowledge and literacy to tube the best of the capabilities, during the times of the crises. been used in the US in clinical situations as screening tools to identify patients with limited HL. (Hutchinson, 2019)

Conclusion on Health Literacy of Children and Adolescents

To conclude, the patients having limited literacy are less likely to experience the report centric to the patient communication achieved with the seek care, and with the pre-defined communication quality indicators. It is important to understand and to have feasible interventions that could promote effective communication within the health care organizations. It is even necessary to have the experience of care and outcomes with respect to patients with limited health literacy. It would help to acquire the course of methods to address and to have the substantial needs of patients acquiring limited health literacy (such as improved educational materials and to attain the clearer forms. It is important to allow to do staff training that could further help in the clear communication techniques and to be sensitive due to the communication challenges faced on account of the patients and their caregivers.

References for Health Literacy of Children and Adolescents

Bivens, K. M., Arduser, L., Welhausen, C. A., & Faris, M. J. (2018). A multisensory literacy approach to biomedical healthcare technologies: Aural, tactile, and visual layered health literacies.

Brown, M. (2018). Guide to Digital Literacies. The envisioning report for empowering universities52.

Bröder, J., & Carvalho, G. S. (2019). Health literacy of children and adolescents: Conceptual approaches and developmental considerations. INTERNATIONAL HANDBOOK OF HEALTH LITERACY, 39.

Choudhry, F. R., Ming, L. C., Munawar, K., Zaidi, S. T. R., Patel, R. P., Khan, T. M., & Elmer, S. (2019). Health literacy studies conducted in Australia: a scoping review. International journal of environmental research and public health16(7), 1112.

Kenny, A., Iacono, T., McKinstry, C., Hannon, J., Knight, K., & Whitrow, D. (2016). Capabilities for health education: Developing undergraduate digital literacies for health professionals.

Hutchinson, L., & Novotny, M. (2018). Teaching a critical digital literacy of wearables: A feminist surveillance as care pedagogy. Computers and Composition50, 105-120.

Lloyd, A. (2017). Information literacy and literacies of information: A mid-range theory and model. Journal of Information Literacy11(1).

McElhinney, E. (2019). Health literacy practices of adults in an avatar-based immersive social virtual world: A sociocultural perspective of new media health literacies. INTERNATIONAL HANDBOOK OF HEALTH LITERACY, 601.

Nelson, R., & Carter-Templeton, H. D. (2016). The Nursing Informatician's Role in Mediating Technology Related Health Literacies. In Nursing Informatics (pp. 237-241).

Pithara, C. (2019). Re-thinking health literacy: using a capabilities approach perspective towards realizing social justice goals. Global health promotion, 1757975919878151.

Sterponi, L., Zucchermaglio, C., Alby, F., & Fatigante, M. (2017). Endangered Literacies? Affordances of Paper-Based Literacy in Medical Practice and Its Persistence in the Transition to Digital Technology. Written Communication34(4), 359-386.

McElhinney, E. (2019). Health literacy practices of adults in an avatar-based immersive social virtual world: A sociocultural perspective of new media health literacies. INTERNATIONAL HANDBOOK OF HEALTH LITERACY, 601.

Truman, E., Bischoff, M., & Elliott, C. (2020). Which literacy for health promotion: health, food, nutrition, or media?. Health promotion international35(2), 432-444.

Zimmerman, M. S. (2019). Mapping literacies. Journal of Documentation.

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