• Subject Name : Management

Managing Workplace Diversity


Statement of problem:

Purpose of study:

Literature review:

Need and Rationale of the Study:

Summary of cited theories:

Research Questions:


Method Statement:

Data Collection:

Data Analysis:




Major Findings and Discussion:



Statement of Problem

Diversity management is a method that aims at developing and sustaining a supportive workplace environment that assesses human similarities and disparities. The research on Diversity Management centered primarily on corporate culture; its effect upon tolerance to diversity; human-resource management practices; operational contexts and organizational contexts to pressures related to diversity, standards, criteria, and rewards. In the present research, the possible obstacles to career diversity are discussed and measures to improve occupational diversity and inclusion are introduced. The survey is carried out by 300 IT workers. The study concludes that the good management of diversity will lead to greater engagement, better happiness, better results, and a possible increase in the financial performance of a business.

Purpose of Study

The purpose of the study of this topic is to identify the issues and challenges in workplace diversity. Exception and appreciation require the definition of diversity. It means that everyone is special and that he or she respects our distinctions. This may include the characteristics of a race, age, physical ability, religious views, and political faculties or other ideological characteristics, sexual identity, socioeconomic status, or sexual orientation.

Literature Review of Implementation of Workplace Diversity Practices

The researchers created a questionnaire focused on the study goals. The reliability of the scales was evaluated with the alpha of Cronbach and is seen in the tool definition. A systematic analysis by a jury of 10 IT organizations HR specialists, 5 diversity training professionals, and 7 organizational behavior professors have identified the material relevance of the claims.

Need and Rationale of the Study

Indian organizations, especially in the IT industry, are worldwide today. This leads to a rise in workforce heterogeneity which raises organizations' difficulty in managing diverse workers. Diverse personalities and their experiences have been introduced into each organization. The consequences of not handling diversity would result in an absence of talents, skills, and desires of workers, which would in the end boost workforce morale and dramatically decrease the efficiency of individuals and organizations. Diversity recruitment companies are beneficiaries. More effort, more and more fulfilled employee results.

Management of diversity seeks to build and sustain a supportive working atmosphere in which human personalities and distinctions are evaluated, ensuring that all can achieve their capacity and optimize their commitment to the strategic aims and objectives of an organization. Management of diversity means that all workers have the chance to optimize their potential and boost their growth and engagement in the business. It acknowledges that individuals with diverse perspectives will create new ideas and opinions, making the working process more productive and developing goods and services. Effective diversity management lets companies promote imagination and productivity while harnessing their hidden growth and productivity strengths.

Summary of Cited Theories

Past studies focused on national culture and its effect on the cultural organization. This research was carried out to assess workers' attitudes to workplace diversity. Which will encourage companies to devise integration programs that integrate human diversity, in turn contributing to increased engagement and efficiency. The research also found the most common challenges to embracing diversity at work. The research has also described some of the methods to raise awareness and representation of the diversity of workplaces in IT organizations. Diversity will dramatically grow in the past five years, and prosperous companies are now ready and willing to invest money in handling diversity at work. This research was carried out to discuss diversity.

Research Questions:

  1. What are the attitudes to workplace diversity in the IT context?
  2. What are the most important strategies adopted to enhance workplace diversity?
  3. What are the most frequently encountered barriers for accepting workplace diversity?
  4. What are the strategies to increase inclusiveness?
  5. What are the ways to increase awareness about workplace diversity?


  • Strategies to Increase Inclusiveness
  • Strategies to Increase Awareness About Workplace Diversity
  • Differences Across Gender and Their Perception About Strategy to Increase Inclusiveness

Method Statement:

A questionnaire was developed by the researchers based on the objectives of the study. The data collected from the respondents was analysed through appropriate statistical techniques.

Data Collection:

The units selected for the study consisted of employees in IT organizations. Convenience sampling technique was adopted to select the sample respondents.

Data Analysis:

The questionnaires were issued to staff who have 2 years of experience with the organisation to make sure they are well aware of their diversity. The questionnaire was sent to 350 individuals, with an answer rate of 88.57 percent, of which only 310 were returning. In addition, due to unnecessary missing data 10 answers have been removed and the final sample for the analysis was 300.


Construct validity was ensured by selecting statements from the works of Al-Lamki (2002) and Johnson (2003).


The sample was drawn from the top 15 IT companies in India.


It has been shown that there are substantial gaps in specialist understanding of job equity between men and women.

Major Findings and Discussion on Implementation of Workplace Diversity Practices

Table 2 offers an overview of methods for improving organizational diversity. To strengthen the culture of businesses, organizations must incorporate diversity within its members as a cultural value. The most successful approach for achieving this aim was to unleash innovation and success (2.07); enhance the morality, efficiency, and longevity of workers (2.20); provide potential employees with chances to work in places that they are supposed to advance (3.12) or to strengthen connexions with their customers (3.30). The least popular solution to the management of diversity in the workplace was to minimize grievances and lawsuits by workers.

Conclusion on Implementation of Workplace Diversity Practices

In an increasingly global market, organizations with diverse workers may support diverse external consumers more efficiently. The criteria of legal, political, educational, economic, and cultural contexts are best understood by such organizations. The findings of the report offer a major insight into emerging trends in IT diversity management. The majority of workers feel optimistic about getting the opportunity to deal with diversity (diversity realists), while a variety of workers have learned, adapted, and are keen to work and to make use of optimistic diversity in the workplace.

The study this research report analyses addressed the questions developed in the research and highlighted the strategies that could be a major milestone and valuable asset to open research areas in the field.

References for Implementation of Workplace Diversity Practices

Ng, E. S., & Sears, G. J. (2020). Walking the talk on diversity: CEO beliefs, moral values, and the implementation of workplace diversity practices. Journal of Business Ethics164(3), 437-450.

McCluney, C. L. (2020). The need for intersectional practices in addressing workplace diversity. Behavioral Science & Policy6(1), 51-54.

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