Health Communication

Table of Contents






Action Plan..


Description on Health Communication

During a routine sinus surgery Martin Bromiley lost his wife Elaine. This has resulted due to the collapse of the airways during anesthesia sue to which the oxygen level of her body fallen too low. The low oxygen level caused significant brain damage. This incident has happened in a healthcare setting and the mentioned time was 11:30 am. There were four consultants and two nurses taking care of Elaine. The outcome of the situation was the death of the patient Elaine who has been taken to the healthcare organization for routine sinus surgery.

Feelings of Health Communication

During the situation, I was feeling nervous and intimidated by the behavior of the consultants as they did not collaborate with the nurses during the clearly recognized emergency situation. Before the situation has arrived there was a feeling of certainty that the outcomes of the operations will improve the health of the patient. After the surgery I have felt that more communication was required between the nurses and the consultants (Kenawy & Schwartz, 2018). Other people might also gone through nervousness as in spite of using several methods and equipments the health outcomes of the patient was not improving. Currently all the people that were present in the situation may have felt that more assertiveness of the nurses have been required (Nursing and Midwifery Board of Australia, 2018). During the situation I was thinking that the whole process is organized however, later I have found that more organization was required for the situation.

Evaluation of Health Communication

The experience was good as I have recognized that the nurses were active during the situation and they have tried their best to help the patient. However, the lack of collaboration and mutual respect between the consultants and the nurses led to comprehension about how important collaboration and communication is in these types of critical situation as lack of communication may lead to patient death (Australian Institute of Health and Welfare, 2020). Nurses have actively helped the consultants by searching and informing about the intensive care availability. Elaine was left for waking up naturally which did not happen as planned. Every people present at the situation were aware about the incidents taking place though the concerns were not shared with each other which didn’t go well in this current case study. A breakdown in decision making process was prominent. Professional consultants did not communicate effectively with the nurses which led to this negative situation. However, nurses were active during the operation and collected tracheotomy when needed. Other nurses contributed by searching for a bed in intensive care unit.

Analysis of Health Communication

As the appointed nurses and the consultants were experienced the surgery could have been successful. However, a failure to take appropriate decision in the situation described can be held responsible for the outcome. A failure to make decision if the patient is needed to be taken into intensive care unit when a bed was available there may have contributed negatively. On the other hand, there was lack collaboration between nurses and the consultants. For instance, when the nurses informed that tracheotomy was available, consultants did not think it was feasible to use the same. A collaborative decision could have been taken in the situation. On the other hand, nurses needed to be more assertive in the situation as they were aware what needs to be done. As influenced by (Nursing and Midwifery Board of Australia, 2018), effective leadership decision was required to be taken in the situation.

Conclusions on Health Communication

Nurses may have learned to make informed decisions as they are working as a team with the consultants also. They may also have learned that they are required to be assertive where it is required. Timely and effective decision could have change the actual outcome of the situation described. Mutual respect to the decisions made by each of the team members could have been taken to alter the outcomes. Effective leadership skills, firm and assertive behavior and others skills are required for handle these kinds of situation effectively. Nurses could have consult with the surgeon before making any decision.

Action Plan on Health Communication

If the nurses had to handle the same situation they are required to be involved in risk assessment which they will inform to the family members of the patient and the consultants also. They also required being truly accountable for their decisions and tasks performed (Davis, 2017). All the required tasks are to be outlined before starting the surgery. Emergency equipments are also needed to be made ready so that those can be used at the time of need. Nurses may develop these skills through thoroughly analyzing the situation they have faced from the current scenario. Nurses may conduct a specific training and meeting section where they would discuss about potential emergency situation and the process through which those situations can be handled.

Reference for Health Communication

Australian Institute of Health and Welfare, (2020), Australia’s health 2018. Retrieved on: 24 July From:

Davis, C. (2017). The importance of professional accountability. Retrieved on: 22 July from:

Kenawy, D., & Schwartz, D. (2018). An evaluation of perioperative communication in the operating room. Journal of perioperative practice, 28(10), 267-272. Retrieved on: 21 July from:

Nursing and Midwifery Board of Australia (2018), Registered nurse code of ethics, Nursing and Midwifery Board of Australia, Canberra Retrieved on: 23 July from:

Nursing and Midwifery Board of Australia (2018), Registered nurse standards for practice, Nursing and Midwifery Board of Australia, Canberra Retrieved on: 23 July from:

Remember, at the center of any academic work, lies clarity and evidence. Should you need further assistance, do look up to our Nursing Assignment Help

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