Job Task Analysis Form |
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Date |
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Job Title |
CASE STUDY- Nadia works for a large plumbing business installing and repairing plumbing systems. She specializes in domestic plumbing and drainage and is well-known as a conscientious and skilled worker in her area. Nadia lives in a region with considerably more rain than the national average, and demand for her services has been high due to recent flooding and projected high rainfall in the next few weeks. Many of the houses in her area were built over 100 years ago, and drainage plans are often incomplete or unclear. Basements tend to be dirt-based. She has a full schedule and often works late nights and early mornings to meet her customers' needs. Three days ago, Nadia tripped at work and sprained her right ankle badly. She went to the Emergency Room, where doctors placed her in a moon boot and advised her to follow up with her GP for further instructions. What is the most likely job title for Nadia? |
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General job description (*Provide references) |
ADD HOURS SHIFT – EXTRA BELOW 8:00 am-4:00 pm Residential Plumber? - Installing and repairing plumbing systems - Interpreting and reading blueprints to plan or assess plumbing layouts and installations - Repairing and fitting household appliance - Welding, cutting, and assembling tubes, pipes, fixtures, and fittings (Bani-Fatemi, 2022). - Testing and inspecting plumbing systems for functionality, safety, and code compliance. - Troubleshooting problems and resolving them - Responding to callouts and handling customer issues - Making cost estimates. |
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Education/Certification required |
Certificate III in Plumbing. 4-year apprenticeship A Certificate IV in plumbing and services is also required to become a fully licensed plumber |
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Shift times |
Hours in shift |
8:00 am: 5:00 pm |
Roster type |
Full time |
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Days per week |
Five days |
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Environmental demands (e.g., weather, outside work, inside lighting, etc.) |
Nadia faces several environmental demands related to her nature of work. First, the environmental demands entail indoor toxic materials and air pollutants. Entering a new modern building can be compared to putting your head in a plastic bag full of toxic fumes. Nadia is thus bound to face such environmental hazards during her work. Weather is also another essential environmental demand. Rainy seasons often affect the nature of the work plumbers do. These are also the busiest times plumbers have. During such seasons, water may pool in the shower, sink, or bathtub. Also, blockages often happen in the plumbing systems. Thus, experiencing an injury during rainy seasons can significantly affect Nadia's ability to meet the demands of her job. |
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Primary tasks (add more rows as needed) (* Provide references) |
1 Repair, install, and maintain valves, pipes, drainage systems, and fittings |
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2 Collaborate with electricians, general contractors, and other construction professionals |
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3 Respond to, resolve, and diagnose plumbing emergencies. |
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4 Follow building blueprints and plans |
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5 Carry out routine inspections of drainage and plumbing systems (Smith, 2019). |
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Secondary tasks (add more rows if needed) (*Provide references) |
1Prepare budgets, bids, and cost estimates |
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2 Address after-hours emergencies |
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3 Perform maintenance of plumbing systems regularly. |
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4 Select plumbing materials based on the location, budget, and intended purpose o the building |
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5 Communicate with the project manager regarding site requirements (Prrsinger, 2022). |
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6 Complete annual certifying, testing, and reporting of all connected devices |
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Equipment needed to complete the role (add rows as needed) |
Don’t have to be specific- power tools, PPE |
Plumber's torch |
Pipe wrench |
Thread sealing tape |
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Hacksaw |
Plungers |
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Basing wrench |
Gloves |
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Describe the Demands required for five job tasks |
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Task |
Demands (physical, psychological) |
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1 Repair, install, and maintain valves, pipes, drainage systems, and fittings |
Physical dexterity in digits and limbs to handle power and hand-driven equipment and tools |
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2 Collaborate with electricians, general contractors, and other construction professionals. |
Working for long hours to meet tight deadlines |
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3Carry out routine inspections of drainage and plumbing systems |
Physical ability to carry, push and lift over 50 pounds every day. |
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4Communicate with the project manager regarding site requirements |
Financial pressures |
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5 Respond to, resolve, and diagnose plumbing emergencies. |
Demanding clients |
Please provide a brief description of how the client's recent injury will impact his/her ability to meet the demands of the tasks listed above (200-250 words)
Nadia's recent injury will directly impact her ability to meet the demands of her job. Primarily, her difficulties recovering from her injury may extend beyond those caused by the initial incident. The time it takes to heal and return to work could be unrelated to the event's severity. Injured workers can recover more quickly, at a lesser cost, and with fewer complications if they receive individualized treatment beyond their basic medical requirements. The more time Nadia spends in recovery, the more the deadlines will be extended for her assigned tasks (Prrsinger, 2022). Considering the social and psychological factors that affect an individual can help identify potential barriers, such as anxiety or fear of re-injury, that could slow an employee's return to work." Also, considering these other factors can aid in overcoming obstacles to recovery.
Because of her workplace accident, Nadia may have financial setbacks, anxiety about future injuries, and functional limitations. Workplace accidents are a common source of absenteeism, reduced hours, decreased productivity, and higher claim expenses. When a worker is harmed on the job, it can cause emotional and financial strain on them and their loved ones (Smith, 2019). Conflict with your superiors and co-workers at the office and financial difficulties at home might make being at work a chore. Depression and other mood disorders are common outcomes of long-term unemployment.
Attempting to prevent workplace accidents is the best approach to safeguard workers from the physical, financial, and mental suffering that can result from them. If the workers' compensation system is prevented from deteriorating, it will be much more convenient for injured workers (Prrsinger, 2022). Injured workers and their families will remain in danger if responsible businesses and taxpayers continue subsidizing risky employers that refuse to follow the regulations.
Bani-Fatemi, A.; Sanches, M.; Howe, A.S.; Lo, J.; Jaswal, S.; Chattu, V.K.; Nowrouzi-Kia, B. (2022). Mental Health Outcomes among Electricians and Plumbers in Ontario, Canada: Analysis of Burnout and Work-Related Factors. Behav. Sci. 2022, 12, 505. https://doi.org/10.3390/bs12120505
Prrsinger, M. (2022). 30 Best Plumbing Tools: Essential Tools List for 2023. Service titans
Smith, D. (2019). We Shouldn’t Ignore Mental Health Issues in Plumbing and Heating. Condensate Pro. 2019. Available online:
https://condensatepro.co.uk/blog/we-shouldnt-ignore-mental-health-issues-in-plumbing-and-heating/ (accessed on 15 April
2023)
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