OBSERVATION & LOGBOOK WORKPLACE OBSERVATION SUPERVISOR AND ASSESSOR CHECKLISTS

Client A

At 8:30 AM, as my daily practice, I reviewed the client's care plan. I had a thorough conversation with the care staff at the institution, hammering home the significance of sustaining an atmosphere that fosters respect and decency. We reviewed the safeguards put in place to guarantee her right to a secure and comfortable home, taking care to address any required issues or changes. Around 10:30 AM, I noticed she was becoming increasingly anxious and perplexed when conversing with the client in the common area. I sat with the client because she appeared inundated, giving her calm assurance and reminding her of our earlier chats. We discussed the client's interests, pastimes, and preferences when her daughter joined us.

We learned that when the client was younger, she enjoyed gardening. To honour this, we arranged for her to have a tiny potted plant in her room, enabling her to rekindle a treasured hobby. I witnessed an occurrence involving my customer at noon, which greatly alarmed me. Her food was served. But it didn't satisfy her dietary demands. I let the staff know right away, and I made sure she received a decent lunch. To support her right to appropriate and nutritional meals, I met with the facility's nutritionist at around 3:00 PM to review a personalised meal plan. I took a moment to reflect on our successes at 5:30 PM as the day was coming to a conclusion. Around nine o'clock at night, my customer had to go back to her room. On her bedside table, we put her potted plant, which served as a solace. I assisted her with getting ready for bed while making sure she felt secure. I checked on my client throughout the night to make sure she was getting enough rest.

Client B

At 9:00 AM, I paid a visit to my client at the assisted living home to start the day. Her battle with depression has been ongoing, so my morning task was to determine her needs, rights, and interests. She shared with me her love of reading and her wish for more social engagement during our talk. Around ten o'clock, I did a full evaluation of her choices. Between 10:30 and 11:00 a.m., shortly after, I evaluated her care plan and found that there weren't enough social engagement activities. I decided to contact the facility management because of this observation. I requested that her care schedule be adjusted to allow for more one-on-one social interaction with staff members and frequent group reading sessions. My client's countenance brightened when I informed her of the alterations because it was evident that they had improved her sense of support and comprehension. Between 11:00 and 12:30, I talked with her for a long time about her interests and introduced her to a small reading group that meets at the facility. I also provided emotional support for her throughout her first interactions with the reading group and staff, ensuring that she felt comfortable with the modifications to the program.

Around 1:30 PM in the afternoon, my client had concerns about the cleanliness of her room. I assisted her in identifying the problems and gave her advice on how to bring them up with facility management in order to help her file a complaint. Around 2:30 PM, I checked up with the facility management regarding my client's room issue. I made sure that the required steps were being taken to allay her anxieties while we discussed the status of her complaint. My customer will be better informed about the progress of her complaint, the management promised me, and the problem will be immediately resolved. We had a deep talk about her life before entering the facility as the day went on, remembering happier times. At 4:00 PM, I met with the client to talk about her general well-being and any additional worries she might have. She expressed her appreciation for my help and the modifications to her care plan. Her smile made me feel better.

Client C

It was a busy but fulfilling day as I started working closely with my client, a resident of our assisted living facility who has a terrible pressure ulcer. I started our morning collaboration at 8:00 AM by sitting down with my client to learn about her requirements, wants, and rights. She stressed her right to compassionate treatment and improved pain management while requesting a more comfortable mattress to relieve the pressure on her ulcer. I acted pro-actively as her defender at 10:00 AM. I set up a meeting with the nursing staff at the institution and discussed my client's worries there. I argued for her rights to proper pain management and better bedding in detail, referencing pertinent laws and regulations to support my claims. To better treat her pressure ulcer, we chose to speak with a wound care expert.

I had a chance to inform my client of the development by 1:00 PM. She expressed gratitude for my assistance and was glad to have her worries taken care of. It was clear that what I was doing was reducing her concern about how she was feeling. I helped my client file a formal complaint about her pain treatment and mattress issues with our facility's administration at around 3:00 PM. At 5:00 PM, as the day was coming to an end, I spoke with her about the status of my client's complaint. I outlined the procedure's subsequent steps and provided a projected completion date. Around 8:30 p.m., I worked with the nursing staff to make sure my client received the recommended pain medication in accordance with the revised strategy we had agreed. Finally, at her scheduled bedtime of 10:00 PM, I made sure my client was cozy and had everything she needed for a sound night's sleep. I also prompted her to phone me or the nursing staff if she felt unwell in the middle of the night. Her confidence in the ongoing process was boosted by the chat.

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