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There is a broad number of people who reside in Bankstown who may suffer from mental health issues.

The needs of people with Mental Health issues in Bankstown LGA include Social support and care, Assistance with finding employment, picking up skills, right attitude and appropriate clothing for employment, finding housing needs, Assistance in shopping, enabling them to live and be active within their community and to live in comfort.

Headspace Bankstown

This company targets and caters to the young people aged 12-25 and their families of this community in Bankstown. Headspace offers support with mental health, general health (doctors), AOD (Alcohol and other Drugs) as well as helping them and directing them to find a job/employment which would be suitable for them. They also offer Work and study Services, Youth reference group, youth programs, Dietitians etc.

Beyond Blue

Beyond Blue is a broader company which provides the right information and support to everyone in Australia so that they may achieve their best and possible mental health, whatever their age and wherever they live (Beyond Blue Ltd, 2022). They cater to the whole community (youth, men, women, LGBTQ+, Aboriginal and Torres Strait Islander communities, Multicultural communities, mental health, suicide prevention, stopping discrimination etc).

Sane

offers a range of free digital and telehealth support services for people over the age of 18 years with complex mental health needs. The aim of the services is to deliver care to people with intellectual disability, autism and acquired brain injury. It is a service present that acknowledges the aboriginal people of the land on which it operates. It values the rich history, unbroken culture and ongoing connection of aboriginals. SANE values diversity and is committed to providing safe, culturally appropriate and inclusive services for all people irrespective of the fact about ethnicity, faith, disability and gender identity (SANE 2023). Following are the services that are offered by SANE which are online forums community, having a conversation with mental health professional and on-going guidance and support. In addition, SANE offers recreational artworks that help us to understand ourselves and each other.

Lawlink

works at various levels that facilitate the whole of government. It will be implementing a holistic approach toward the Aboriginals that directly implements the Aboriginal community input and specialist advice. The role of the services is to implement the recommendations of the report and proposal of changes to policies. It will help in crime prevention and social control that enhances aboriginal self-management and autonomy( Lawlink 1999). In addition, it increases the recruitment of the Aboriginal people to the staff and will make the parallel bodies work together in different states. The role is to reduce the number of aboriginal people in the criminal justice system which will address the criminal justice issues. It allows the prevention of crime and encourages the self-management of aboriginals. Apart from this, it allows the criminal justice to take place in an adequate manner by which the crime rate can be managed for Aboriginals.

Black Dog Institute

This service can assist people with suicide prevention, digital mental health, workplace mental health, treatments and models of care, translation and implementation.

Good info that you have included. However, your in-text citations are not in the correct format. The years are missing for them (i.e. (Beyond Blue, 2023).

What is consumer participation and human rights? Why is it important to involve clients in the development of programs? What would be a consequence of not consulting with community members in which are affected by issues? 

Consumer Participation is promoting and supporting the people in making their own decisions about their own treatment and care. Ensuring that the programs and services
meet the guidelines and needs of consumers. It is the engagement or involvement of people who are apart of the services which may assist them with mental health whether it was for them seeking assistance or is already receiving treatment. Human rights are basically allowing the person/consumer/client to make their own choice/ decision. They are an advocate for themselves (Australian Government, 2018). They have a “right” to speak and decide how they want to be treated, or who can treat them. It is important to allow clients to advocate and make decisions on their own as this is a source “empowerment” it allows them to feel and be. “independent”, “their body/mind/soul” and we have to respect their decision. Some consequences of not consulting with community members in which are affected by issues.
may lead up to complications such as members might not be treated correctly, members.
may be provided with the wrong care, or medication etc. If not consulting with the person, it may cause health issues and other problems.

What are 3 barriers to consumer participation? 

Three Barriers to Consumer participation may include:

  • Limited accessibility on transportation
  • Lack of understanding/knowledge of people with disabilities, therefore not having
    access to any proper equipment for them when participating in sport activities.
  • Limited opportunities and programs, limited access to support services

Describe 3 ways you would engage the targt group in participating in developing a service program 

Three ways in which we could engage a target group in participating and developing a service program may involve: (youth group)

  • Holding a sporting event at a park for example: touch football and a BBQ, this would be
    inviting the youth, to socialise and collaborate together in unity, and hopefully, get along
    with each other to initiate and put together service plans in which would benefit everyone
    and their time input.
  • Holding after school activities which would cater to gaining further training and experience
    for work for example: Barista training, teaching/training the young in the kitchen, and giving them lessons in how to make coffee, this would provide them with, an experience with working in a business and with people, social experience, teaching them simple skills which would benefit them in the long run (Institute for Social Participation Seminar Series, 2011).
  • Having the youth gather in an environment such as a youth centre, brainstorming things that they wanted to pursue in life, and finding an activity in which would benefit them in decision-making for the future and having a guest speaker who is young and have similar. background or interests but has achieved or is achieving something big, and to inspire the youth, and encourage them that they can do whatever they want, as long as they put their mind and heart into action.

How would you evaluate your service program? Provide 2 examples.

I would evaluate my service program by:

Providing the buildings entry/exit(s) with an electric/digital feedback form which has a simple questionnaire where the person who is receiving the service may enter in, by tapping on the faces (satisfactory, not so satisfied, or un-satisfactory faces as options) this would help the improvement of staff performance etc (UserLike, 2021).

References

Australian Government. (2018). What to do. Available at. https://www.nhmrc.gov.au/guidelinesforguidelines/plan/consumer-involvement Beyond Blue Ltd. (2022). How can we support you?. Available at. https://www.beyondblue.org.au Blackdog Institute. (2023). Resources and support. Available at. https://www.blackdoginstitute.org.au https://headspace.org.au/headspace-centres/bankstown/ Institute for Social Participation Seminar Series. (2011). Consumer participation in health: Lawlink. (1999). Report on the NSW Government's Implementation of the Recommendations of the Royal Commission into Aboriginal Deaths in Custody. http://www.lawlink.nsw.gov.au/report%5Clpd_reports.nsf/pages/rc99_overview#:~:text=At%20t e%20central%20level%2C%20its,and%20Departmental%20expertise%20and%20support. SANE. (2023). About. <atarget="_blank" rel="nofollow" href="https://www.sane.org/">https://www.sane.org/ Understanding consumers as social Participants. Available at. <atarget="_blank" rel="nofollow" href="https://hic.org.au/wp-content/uploads/2019/11/HIC-Understanding-consumers-as">https://hic.org.au/wp-content/uploads/2019/11/HIC-Understanding-consumers-as social-participants.pdf UserLike. (2021). 9 Practical Methods for Measuring Service Quality. Available at. https://www.userlike.com/en/blog/measuring-service-quality#follow-up Your reference list is not in the correct format (Harvard or APA style). Please resubmit your reference according to a proper referencing style. Example as below: Blackdog Institute(2023) Resources and support. Available at https://www.blackdoginstitute.org.au/resources-support/. Accessed on 4 August 2023

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